We know that you are concerned about your loved one and want to be nearby. Family support, adequate rest, and avoidance of overstimulation are important factors for their recovery. With these considerations in mind, and with our shared commitment to what is best for our patients, the following visiting guidelines are important to follow:
Visiting hours
You are welcome in the ICU anytime except 6:30 a.m. to 8:30 a.m. and 6:30 p.m. to 8:30 p.m. We use these non-visiting times to safely transfer information from one ICU care team to the next; we appreciate if you refrain from calling during these hours to allow for uninterrupted time.
There may be times, even within normal visiting hours, when we must restrict the length of visits or suspend them altogether for our patients’ safety and comfort. Their recovery is always our first concern. We appreciate your understanding on those occasions.
There is an ICU waiting room just outside the main ICU patient area that accommodates family members wishing to be more comfortable. The waiting room includes a refrigerator, microwave, chairs and sofas, a television, books and games.
Number of visitors
To avoid overwhelming patients and to allow our staff adequate space to perform patient care, we ask that for no more than two visitors at a time in a room.
Child visitors
Children under 14 should be accompanied by an adult, closely supervised around equipment, and never left unattended in the waiting room. Before bringing in children, please be sensitive to their maturity and capacity to handle what they might see in the ICU. Learn more about children visiting the ICU.
There may be special circumstances (seasonal illnesses, for example) when children are restricted from visiting the ICU. This is done to protect vulnerable patients from exposure to infection and contagious disease.
